Thank you for choosing Encore Biomedicals Pvt Ltd for your healthcare needs. We are committed to providing you with high-quality products and a seamless shopping experience, including reliable shipping services. Please take a moment to review our shipping policy below.
1. Order Processing Time:
- - Orders are processed and shipped from our facility within 1-2 business days of receiving the order, provided the items are in stock.
- - Orders placed on weekends or holidays will be processed on the next business day.
2. Free Shipping for Orders Above ₹1000:
- - Enjoy free courier charges on all orders above ₹1000.
3. Shipping Methods:
- - Shipping will be done through our super distributor's warehouse located near your location.
- - Our shipping carriers include [Anjani, Maruti, Blue Dart, Shiprocket)
4. Shipping Rates:
- - Orders above ₹1000 are eligible for free courier charges.
- - For orders below ₹1000, shipping rates are calculated based on the weight of the products and the destination.
- - Customers can view the shipping cost before finalising their order during the checkout process.
5. Shipping Destinations:
- - We currently ship to addresses within India only
6. Order Availability:
- - Orders are processed and shipped if the items are available in our stock.
- - In the event that an item is out of stock, customers will be notified, and the order will be processed once the item becomes available.
7. Order Tracking:
- - Once your order is shipped, you will receive a confirmation email with tracking information.
- - You can track your order by logging into your Encore Biomedicals account.
8. Delivery Time:
- - Standard shipping typically takes 4-5 business days for domestic orders.
- - Expedited shipping options are available for faster delivery.
9. Delivery Delays:
- - While we make every effort to ensure timely delivery, unforeseen circumstances such as weather, natural disasters, or carrier delays may impact delivery times.
- - Encore Biomedicals is not responsible for delays beyond our control.
10. Order Changes and Cancellations:
- - Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase.
Contact Information:
- - If you have any questions or concerns about your order or our shipping policy, please contact our customer support team at support@encorebiomedicals.com or +91 9136884688
Encore Biomedicals Pvt Ltd reserves the right to update or modify this shipping policy at any time without prior notice.
Thank you for choosing Encore Biomedicals Pvt Ltd.